Service

Welcome to the maxon BIKEDRIVE Service page. Here you can find questions and answers regarding the maxon BIKEDRIVE AIR e-bike system. At the bottom, bike dealers and mechanics can log in to our Service Portal or register for it.

Support Center

Here you can find help regarding the maxon BIKEDRIVE AIR system. Simply submit a request in our Support Center.

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FAQ

Who is offering maxon’s system in their e-bikes? How long will it take to charge the battery? How far can I get on a single battery charge? Misc.

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Spare parts

Here bike manufacturers, specialist dealers, and mechanics can order spare parts for the maxon BIKEDRIVE AIR system.

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Tutorials

Note: Installation and disassembly should only be done by authorized dealers.

Installation

In this video we explain how to install a battery and the drive unit in the vehicle frame.

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Disassembly

In this video we explain how to remove a battery and the drive unit from the vehicle frame.

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Downloads

Operating manual 2023

DE MAXON BIKEDRIVE AIR BETRIEBSANLEITUNG_09-2023 (13.1 MiB)

EN MAXON BIKEDRIVE AIR OPERATING MANUAL_09-2023 (13.1 MiB)

ES MAXON BIKEDRIVE AIR MANUAL DE INSTRUCCIONES_09-2023 (13.1 MiB)

FR MAXON BIKEDRIVE AIR MANUEL D’INSTRUCTIONS_09-2023 (13.5 MiB)

IT MAXON BIKEDRIVE AIR ISTRUZIONI PER L'USO_09-2023 (13.5 MiB)

Quick start 2023

DE MAXON BIKEDRIVE AIR KURZANLEITUNG_2023-07 (715.0 KiB)

EN MAXON BIKEDRIVE AIR QUICK START GUIDE_2023-07 (708.9 KiB)

ES MAXON BIKEDRIVE AIR INSTRUCCIONES BREVES_2023-07 (259.3 KiB)

FR MAXON BIKEDRIVE AIR NOTICE ABRÉGÉE_2023-07 (388.0 KiB)

IT MAXON BIKEDRIVE AIR GUIDA RAPIDA_2023-07 (769.2 KiB)

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